Network Members - UNIQA Bosnia / Herzegovina

UNIQA Bosnia and Herzegovina which is part of the Austrian UNIQA Group, is currently the third-largest life insurance company operating in the Federation.

Benefits

Insurable benefits: Accident, Disability, Life, Medical and Pension
Poolable benefits: Accident, Disability and Life

Minimum lives criteria for pooling

A minimum of 5 lives

Minimum lives to offer a local group contract

A minimum of 5 lives

Miralem Kasumović

miralem.kasumovic@uniqa.ba

www.uniqa.ba

Fra Andjela Zvizdovica 1
71000 Sarajevo
Bosnia and Herzegovina

CLAIMS PROCESSING (TTD*)

Death claims 7
Disability claims 7
Medical claims NA
Retirement claims 7

* Turnaround Times / Days

IMPLEMENTATION AND RENEWAL PROCESSING (TTD*)

Local Quote 5
Annual Renewal 21
Rate Review 10
General Question 2 - 3

* Turnaround Times / Days

SERVICE MEASUREMENT CAPACITIES

Internal Monitoring Yes
Portfolio basis Yes
Client specific /
Periodicity Upon agreement

NATURE OF SERVICE AGREEMENT

Joint commitment basis Yes
Demonstration basis Yes
Financial basis /

CLAIMS MANAGEMENT CAPACITIES

Disability claims /
Medical claims /
Managed care /

UNIQA Bosnia / Herzegovina

Company information

Benefits

Local Contact

Local services

Benefits

Minimum lives criteria for pooling

Minimum lives to offer a local group contract

CLAIMS PROCESSING (TTD*)

IMPLEMENTATION AND RENEWAL PROCESSING (TTD*)

SERVICE MEASUREMENT CAPACITIES

NATURE OF SERVICE AGREEMENT

CLAIMS MANAGEMENT CAPACITIES