ERGO Life Insurance SE is a subsidiary of ERGO which is part of the Munich Re Group, one of the leading worldwide reinsurers.
As member of Insurope ERGO Life Insurance SE can offer life insurance plans for representatives of multinational companies on local basis in each of Baltic countries as well as offer Pan-Baltic programs according to client needs.
Benefits
- Insurable benefits: Accident, Disability, Life, Medical and Pension
- Poolable benefits: Accident, Disability and Life
Minimum Lives Criteria for Pooling
A minimum of 1 lives
Minimum Lives Criteria to offer a local group contract
A minimum of 1 lives
CLAIMS PROCESSING (TTD*)
-
Death claims
10
-
Disability claims
10
-
Medical claims
10
-
Retirement claims
10
IMPLEMENTATION AND RENEWAL PROCESSING (TTD*)
-
Local Quote
5
-
Annual Renewal
/
-
Rate Review
/
-
General Question
2
SERVICE MEASUREMENT CAPACITIES
-
Internal Monitoring
Yes
-
Portfolio basis
Yes
-
Client specific
/
-
Periodicity
Upon agreement
NATURE OF SERVICE AGREEMENT
-
Joint commitment basis
Yes
-
Demonstration basis
Yes
-
Financial basis
/
CLAIMS MANAGEMENT CAPACITIES
-
Disability claims
/
-
Medical claims
/
-
Managed care
/
MEDICAL CLAIMS SERVICE
-
"Online platform for client and insured members to interact with NM systems directly (including online claims submission)"
No
-
Claims submission via mobile phone
No
-
Cashless medical service at providers
No
-
Telemedicine
No
-
24 hour hotline
No
Company information
Benefits
Local Contact
Local services